What is the difference between home health and home care?

Home health care involves skilled nursing and therapy services, while standard home care provides non-medical services. These can include companionship, housekeeping, errands, light cleaning, meal preparation and personal care assistance (assistance with Activities of Daily Living). Only home health care providers, not personal care assistants, are qualified to provide medical services.

Are your caregivers insured?

Yes, all our caregivers are insured and bonded.

Are your caregivers fluent in English?

Yes, we have a diverse team of caregivers from various cultural backgrounds. They are all fluent in English. Ask about our bilingual caregivers.

How fast can you start home care in Middletown, CT?

In many cases, we can begin services within 24 to 48 hours after the initial consultation and care assessment. Our team works closely with families to create a personalized care plan and match seniors with the right caregiver as quickly as possible.

Do you serve surrounding towns for senior care in Middletown?

Yes. In addition to providing trusted senior care in Middletown, we proudly serve families throughout Middlesex County, Hartford County, New Haven County, and surrounding Connecticut communities.

What's the difference between live-in care and 24/7 home care in Middletown, CT?

Live-in care typically involves one dedicated caregiver staying in the home and assisting throughout the day and overnight with scheduled rest periods. This option offers consistency, companionship, and a familiar routine for seniors. 24/7 care usually involves multiple caregivers rotating in shifts to provide continuous awake coverage around the clock. Families often choose this level of home care for seniors with advanced medical, mobility, or safety needs requiring constant supervision.

Helping Portland Seniors Stay Safe at Home

Home Care Services for Seniors in Portland, CT

When a loved one begins to need extra support, staying at home often remains the most comforting option. At One Patient At A Time, we proudly provide trusted home care Portland, CT, families can rely on, helping seniors remain safe, independent, and comfortable in familiar surroundings.

Get Free In-Home Assessment

What We Offer

In Home Care Services

Our approach is built around one simple promise: one patient at a time. Every care plan is created around the individual’s daily needs, routines, and preferences, so support feels natural rather than disruptive.

For many families in Portland, the goal is not simply finding help. It is finding care that feels dependable, respectful, and personal. That is what we focus on every day. From assistance with daily tasks to companionship and specialized memory support, we help seniors continue living with dignity in the place they know best.

Schedule a Free Assessment

Our Home Care Services in Portland

We offer a range of services designed to make everyday life easier for seniors while giving families peace of mind.

Companionship Care

Loneliness can affect emotional well-being just as much as physical health. Our caregivers provide conversation, companionship, and meaningful interaction that brings warmth and structure to the day.

Respite Care

Family caregivers often need time to rest, work, or attend to other responsibilities. Respite care gives families that flexibility while ensuring their loved one continues receiving thoughtful support.

24/7 Care

Recovery and daily life don’t follow a 9-to-5 schedule. We offer flexible monitoring and round-the-clock companionship for those who need constant peace of mind, ensuring a friendly face is always nearby.

Homemaker Services

Light housekeeping, laundry, meal preparation, and help with errands all contribute to a safe and comfortable home environment. These services help seniors maintain the comfort of home without added stress.

Personal Care Assistance

We help with bathing, dressing, grooming, mobility support, and other daily routines. Care is always provided with patience and respect so seniors feel comfortable and supported.

Memory Care

Caring for a loved one with Alzheimer’s or dementia requires patience, consistency, and understanding. Our memory care is designed to support both seniors and their families through this journey.

Proud to Serve the Portland Community

Being part of the Portland community means understanding the needs of local families and the importance of dependable care close to home.

We take pride in serving seniors and families throughout Portland with responsive communication, consistent caregivers, and thoughtful care planning. Our local presence allows us to provide support that feels personal and connected to the community.

Families trust us because we take the time to listen. Care is never treated as one-size-fits-all. Each individual’s needs, habits, and comfort level shape the care we provide.
That community connection is a big part of why families continue to choose our home care services in Portland, CT.

What Families Are Saying

Don’t just take our word for it, here’s how we’ve helped neighbors right here in your community.

    
 
 
        
   Marie Sheehan 
 
 
 
   Trustindex verifies that the original source of the review is Google. As I sit here recovering I had to take time to thank you and your fine company for the ways in which you aided me in my recovery.  As I faced upcoming surgery on my right hip I decided to look into employing an aide to assist me.  Fortunately for me, my dearest friend had used One Patient At A Time when she needed help and was well pleased with the care provided.  In her lifetime she was an aide at CT. Valley Hospital for her entire work career and had many definite opinions on what she expected.  Before she passed she shared her thoughts on your company and what it meant to her.  It certainly took lots of the guesswork out of the equation for me.
Mike, the owner, answered on the first ring and I explained my need for assistance.  We made an appointment to meet the following Tuesday.  Mike and Annmarie, husband and wife, were right on time and we spent the next half hour discussing what I needed and the services they offered.  Mike was meticulous in explaining every bit of their contract and what I could expect.  I found them responsive to my needs and how they would be met.  They showed willingness to adjust our contract if something unexpected arose.  They were both warm and friendly while professional throughout our meeting.  When my friend was their client she was attended by Alice and fortunately, she would be available when I needed her.  Déjà vu….lucky me.  The following day Annmarie brought Alice to my home to personally introduce us and cover any last minute questions.  I thought it was a wonderful way to eliminate any possible future awkwardness.  Upon discharge Alice arrived promptly as promised and I immediately felt comfortable with her.  Alice was amazing. Our time together was comfortable and easy.  She is the mother of four boys and still has the energy to care for others.  In her soft spoken way she simply did everything needed, be it with me or my surroundings.  Make no mistake….Alice was in charge and it’s wonderful that she was.  She kept safety in mind at all times.  She allowed me my dignity and still attended to my needs.  As I look back on my experience with One Patient At A Time I am 100% satisfied.  I would urge anyone looking for assistance to give Mike & Annmarie a call,  You won’t be sorry!

Sincerely,
Marie S.
  
  Posted on Google  
 
 
 
       
   Gail Martin 
 
 
 
   Trustindex verifies that the original source of the review is Google. The aides are very attentive to my husband and communicate with him.
  
  Posted on Google  
 
 
 
       
   David DeCrescente 
 
 
 
   Trustindex verifies that the original source of the review is Google. I was very intimidated in my search to find quality in home care services for our mother. Too many stories about care givers not showing up, caregiver turnover because they quit (it’s a hard job) and caregivers simply not doing anything. My first call to OPAAT gave me hope that we would not experience this. Mike made it clear to me in our first conversation that they can competently do the chores, the light housekeeping and companionship but he made it very clear to me that their services were about people.  OPAAT has been providing service for our 92 year old mom for 2 months. They were very compassionate, experienced and patient at the beginning when it was hard for Mom to deal with this change and accept help and from a stranger! Mike, AnneMarie and their caregivers we have walk the talk and are truly special people to deal with such difficult, personal work at a stage of life with so many challenges.

At the end of our first two months Mom has come a long way and really bonded with her caregiver. We are very pleased with OPAAT. So far, so good! I look forward to provide a review after many months of the same excellent, knowledgeable and compassionate service.
  
  Posted on Google  
 
 
 
       
   Dorothy Meerbach 
 
 
 
   Trustindex verifies that the original source of the review is Google. I would highly recommend the home care service of One Patient at a Time.  My caregiver Vivian has given me outstanding care in the performance of her responsibilities.  She is a very caring person providing me with compassion and support as I progress through my daily routine.  My family is very pleased knowing that  I am receiving such good care.  Michael and Ann Marie , owners of the agency are very supportive.
  
  Posted on Google  
 
 
 
       
   Lucy D 
 
 
 
   Trustindex verifies that the original source of the review is Google. We have used One Patient at a Time for a couple of months in 2024 while our mother was rehabbing from a car accident. The care that is given is awesome and the owners are kind, caring and compassionate! They listen to your wants and needs and follow up to make sure you are happy with the care you are receiving from their caregiver's . We are using them again in 2025 and are still using them to this day for my mom. I cannot say enough about this company or the caregiver that our mom has. I highly recommend One Patient at a Time!
  
  Posted on Google  
 
 
 
       
   Donna Foster Foster 
 
 
 
   Trustindex verifies that the original source of the review is Google. Renee and I are getting along fine.  I’m comfortable with her and she’s been kind and very helpful.
  
  Posted on Google  
 
 
 
       
   Monica Urick 
 
 
 
   Trustindex verifies that the original source of the review is Google. Mike and Anne Marie are great to work with.  They are responsive, offer insight and assistance.  In managing my mom’s care from another state, they have been incredibly helpful.  The caregivers that we have worked with are excellent.  The fact that they have  been able to provide consistency in the people coming to care for my mother has brought us  a lot of comfort.  They have always come thru for us.  I cannot say enough about the quality of care and service that they provide.
  
  Posted on Google  
 
 
 
       
   Veronica Warren 
 
 
 
   Trustindex verifies that the original source of the review is Google. Home health care was at my home. The Francises came to our house for an
“intake “ before they sent an aide to us.
Mike and Ann Marie are kind and gentle and run their service with utmost integrity. We had an aide for eight weeks while I was recovering from surgery. Not only did she take care of my medical needs like showering and dressing, but also straightening the house and keeping me safe when my husband went grocery shopping. She was kind and efficient and regaled us with stories with a fine sense of humor.
Don’t call anyone else! This company is the real deal.
  
  Posted on Google  
 
 
 
  
  
 
 
  Google rating score: 4.8 of 5, 
based on 17 reviews

Your Journey to Better Care Starts Here

Getting started with home care is easy. We handle the details so you can focus on what matters most.

Free In-Home Consultation

A friendly Care Coordinator will visit your home to listen to your concerns, assess safety, and discuss your personality, preferences, and daily routine.

Customized Care Plan

We develop a personalized plan and match you with a caregiver whose personality and interests are the perfect fit for your family.

Ongoing Support & Adjustments

We start care immediately and stay in touch. We review your plan regularly to adapt to any changes in your routine or needs.

Frequently Asked Questions

How does home care differ from moving to a nursing home or assisted living facility?

Home care allows your loved one to remain in their own home, a place filled with personal memories and comfort. Unlike moving to a facility, care is delivered one-on-one and tailored entirely to the individual’s routines. It’s often a more affordable and less disruptive option, promoting independence while providing the necessary support.

What is the first step to starting care for my loved one in Portland?

The first step is a free, no-obligation in-home assessment. We’ll visit your family in Portland, listen to your specific concerns, and evaluate the senior’s daily needs and preferences. This helps us build a personalized care plan before we match you with a compatible caregiver.

Can your caregivers help with medical tasks or just daily living activities?

Our caregivers focus on non-medical support to keep seniors safe and comfortable at home. This includes personal care assistance (bathing, dressing), companion care, homemaker services (meals, laundry), and specialized memory care. For skilled medical tasks (like wound care or injections), we coordinate seamlessly with home health agencies and family doctors.

How do you ensure consistency, so my loved one sees the same caregiver?

We understand that trust and familiarity are essential. We work hard to match your loved one with a consistent caregiver based on personality, skills, and schedule compatibility. Our local presence in Portland allows us to manage schedules carefully so your family builds a genuine, trusting relationship with the same caring faces.

What makes your memory care at home different from a memory care facility?

Familiarity. For someone with Alzheimer’s or dementia, their own home is often the least confusing environment. Our memory care focuses on creating calm, predictable daily routines within that familiar setting reducing anxiety and agitation that can come with moving to a new place. We provide safety supervision and structured support without the trauma of relocation.

How do you screen and train your caregivers?

Every caregiver undergoes thorough background checks, reference verification, and skills assessments. Beyond that, they receive ongoing training in personal care, fall prevention, dementia care, and compassionate communication. We hire for both skill and heart, ensuring they treat your loved one with the same patience and respect you would.

Experience Care That Feels Personal

If your family is exploring care options in Portland, we are here to help you take the next step with confidence.

Call: 860-788-2437